0800 014 9595

24 Hour Advice Line For Employers

Simplifying Employment Law for Your Call Centre

COVERING SMALL & LARGE CENTRES

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Employment Law For Call Centres

Legal Expertise

Dealing with an employment tribunal claim can cause significant stress and disruption to your call centre operations. Our goal is to thoroughly grasp your circumstances, defend your stance effectively and secure the optimal resolution for your call centre business.

24/7 Helpline

In the fast paced environment of call centres, HR issues can emerge at any time. Our round-the-clock HR and employment law helpline offers uninterrupted access to expert advice, ensuring your business receives fast and knowledgeable support whenever it’s needed.

One Point of Contact

We offer personalised one-on-one support with a dedicated employment law advisor specifically for your business. Acting as your single point of contact, they ensure you receive bespoke and consistent support that always prioritises the best interests of your company.

Crafting Your Documents

Our expert team of HR and legal professionals brings extensive experience in crafting custom contracts and policies tailored for call centres. We are dedicated to reducing legal risks and empowering you to cultivate a secure and compliant workplace environment.

Building Lasting Relationships

Our outstanding client retention rate of 98% underscores our commitment to building long-term partnerships with our clients. We aim to be trusted advisors who actively listen to and address your specific needs and concerns, ensuring your business thrives.

Passing Our Knowledge

We provide call centre managers with a comprehensive grasp of current HR regulations, enabling informed decision-making and safeguarding against legal risks. Our training sessions are available through live in-person sessions or remotely.

0800 014 9595

24 Hour Advice Helpline

info@elcons.co.uk

Email to speak with an advisor

Who We Are

We are your dedicated partner in call centre HR & employment law.

At Elcons, we are specialists in employment law tailored specifically for the call centre industry. We understand the unique nuances and challenges within this sector, ensuring that your business remains compliant and operates efficiently.

Call Centre Experts

Our team blends extensive expertise in employment law with a profound understanding of the call centre industry.

0800 014 9595

24 Hour Advice Helpline

info@elcons.co.uk

Email to speak with an advisor

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Whatever your query, whether big or small, our dedicated online support and advice helpline are available around the clock, 24/7.

100% Transparency

Receive a customised plan tailored for your organisation. We believe in clear communication, transparent pricing and building lasting partnerships without hidden clauses or auto-renewals.

Boosting Workplace Productivity

Frustrated by low morale and staff absences? Our tailored HR strategies are designed to elevate motivation, promote wellbeing and significantly enhance productivity across your call centre team.

Built on Family Values

As a family run business, we appreciate the significance of building trust. We believe in treating each client as a valued member of our extended family, ensuring your needs are prioritised and met with care and professionalism.

Tailored Services For Call Centres

Our services are meticulously tailored to meet the unique demands of the call centre industry. With a keen understanding of the sector’s dynamics and regulatory requirements, we provide solutions that ensure compliance.

Why Choose Us?

Choosing our HR and employment services for your call centre is a strategic decision rooted in expertise and reliability. With our dedicated support, you can confidently navigate HR challenges, focusing on your core business objectives while we manage the complexities of employment law.

Meet our key associates...

John Peel LLB (Hons)
John Peel LLB (Hons)Managing Director & Senior Advocate

Having worked in the industry for over 15 years for large organisations, John identified a gap in the market to offer a service that was more personal and bespoke.

Johanna McMillan-Peel CIPD
Johanna McMillan-Peel CIPDHR & Operations Director

Johanna is a qualified Human Resources practitioner and has over 19 years’ experience working within the Human Resources Management and Employment Law field.

Yasmin Eusuf-Redman
Yasmin Eusuf-RedmanSales & Marketing Manager

Yasmin has worked within the HR, Employment Law and Health & Safety sector for almost two decades at middle management level.

Julie Hinchliffe
Julie HinchliffeBusiness Development Consultant

Julie has 20 years sector experience. Her role involves meeting businesses from all sectors to introduce the services of Elcons and the ways in which we help businesses thrive.

0800 014 9595

24 Hour Advice Helpline

info@elcons.co.uk

Email to speak with an advisor