As you are aware, immigration queries are outside of our remit, therefore we hope that if applicable to you, you may find the information below of use.
For guidance on immigration issues, UK Visas and Immigration’s contact centre or Business Helpdesk may be able to advise you on your query. For general immigration enquiries, you can call the UKVI contact centre on 0300 123 2241. The Business Helpdesk service supports UK businesses in need of information concerning current sponsorship and employee applications made in the UK. It will also be able to assist with answers to non-hypothetical, complex queries such as interpreting Home Office guidance or unusual immigration circumstances. It can be contacted via email: firstname.lastname@example.org or telephone: 0300 123 4699. The helpline is open Monday to Thursday, 9.00 am to 4.45 pm and Friday, 9.00 am to 4.30 pm.